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WELCOME TO THE

TC CURLING CLUB GEAR SHOPCurling gear

Welcome to the Traverse City Curling Club Gear page. All you need to do now is click on a product below and select the size you want. Once you’ve finished selecting a size, simply click “add to cart” and you’ll be ready to purchase. Please see the “Delivery” tab for shipping or pickup options.

WHEN AND WHERE DO I GET MY STUFF?

Orders can either be shipped directly to you or be available for pick-up at Threads.
You will receive an email when your order is ready to be picked up.
Orders can be picked up anytime between 9am and 5pm at Threads Local Pick-Up:

Directions
Threads
2488 Cass Rd.
Traverse City, MI 49684

Go South from South Airport Road,

Just past the Pepsi Company,
We are NOW located as the 1st building on the left of a long drive way.
If you’ve hit the train tracks, you’ve gone too far!


If you have any questions, please contact Michelle Brumfield at 231-995-8621.

 

My order won't process, what now?

There are a number of possibilities for why a transaction won’t process properly and for security reasons, our credit card processing service does not specify the cause for declined charges. We recommend contacting your credit card provider by telephone for further information.

It’s also possible that there could be issues with your browser, software, or computer — it’s all very nerdy and difficult to explain, but old or outdated software and browsers can cause difficulties in the ordering process.

We’re here to help—so if you have any problems at all, please give is a call at 231-995-8621.

Can I pay by cash or check?

Unfortunately, we do not accept cash or checks for online orders at this time.

Who should I contact with questions?

If you have any questions, please contact Michelle Brumsfield at 231.995.8621.

Our Responsibility

Our Responsibility: Oops! Somewhere along the way we made a mistake. Not to worry though! If any of the following are the case, we will take care of it for you.

Faulty Product

If the product has a hole, stains, or manufacturing defect.

Placement Issue

If a print is clearly crooked or off-center (>1″).

Incorrect Image

If we printed the wrong image.

Wrong Item Sent

If we send you the wrong garment, color or size.

Your Responsibility

Your Responsibility: Oops! Somewhere along the way either you or your customer made a mistake. If any of these are the case, it’s up to you to sort things out.

Ordered Wrong Size

Customer ordered wrong size or it did not fit to their satisfaction.

Artwork Issue

Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.

Incorrect Provided Address

If you or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.

Incorrect Image

You selected the wrong image to be printed.