CONGRATULATIONS!

As a winner of the Munson Healthcare Winter Walking Safety program,
we’d like to offer you one free item!


:: TO REDEEM YOUR COUPON CODE ::

Click on an image below.
Add the item to your cart, and then click “View Cart.”
Type the code into the gray box labeled “Coupon Code.”
By clicking “Update” the coupon will then apply to your cart!
(Your coupon code also covers the cost of shipping)
___________________________________________________________________
If you have any questions/concerns regarding your order:
please contact
Threads at 231.995.8621
 Mon-Fri, 9am-5pm


When & Where Do I Get My Stuff?

YOU WILL RECEIVE AN EMAIL WHEN YOUR ORDER IS COMPLETE.

While we will be happy to answer any questions, please be sure to check your email for a notification stating your item has been finished.
Threads Office: 231.995.8621

THREADS HOURS OF OPERATION
MON- FRI
9am – 5pm EST

PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO SELECT YOUR SHIPPING
[This includes UNchecking “Ship to Different Address” if billing/shipping is the same]

– FREE SHIPPING offered with use of valid coupon code
– Available local for pick-up at Threads in Traverse City, MI (no extra cost).

LOCAL PICK-UP OPTION INFORMATION

THREADS
2488 Cass Rd.
Traverse City, MI 49684

  • Go South from South Airport Road.
  • We are a grey building marked as “THREADS” on a large sign
    (East side of road).
  • Follow driveway and signs past our front offices to our
    LOCAL PICK-UP area.
  • Where someone will be happy to help locate your order!
    [Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]

If you have any questions, contact Michelle at 231.995.8621

Please visit our FAQ by clicking this link. You can also contact our team at 231.995.8621

It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split!  On occasion though, the responsibility of a mistake falls upon a customer.

Please see the return policy below:

Our Responsibility Your Responsibility
Faulty Product:
If the product has a hole, stains, or manufacturing defect.		 Ordered Wrong Size
You ordered wrong size or it did not fit to your satisfaction.
Placement Issue
If a print is clearly crooked or off-center (>1″).		 Artwork Issue
Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.
Incorrect Image
We printed the wrong image.		 Incorrect Address Provided
You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Wrong Item Sent
We sent you the wrong garment, color, or size.		 Incorrect Image
You selected the wrong image to be printed.

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