TC YOUTH FOOTBALL

COACHES GEAR

Welcome!

All you need to do now is click on a product below and select your team and size.
Once you’ve finished selecting, simply click “add to cart” and you’ll be ready to purchase.

SUBMIT YOUR ORDER BY
TUESDAY, AUG 15th @ 11:59 PM
[We are unable to take further orders after this date]

ALL ORDERS WILL BE COLLECTIVELY PRINTED AFTER THE AUG 15th DEADLINE,
REGARDLESS OF YOUR ORDER DATE.

LOOKING FOR YOUR ORDER?
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!

Please contact Jennifer Bartlett for any further questions for apparel deadline expectations.

QUESTIONS REGARDING RETURN POLICY?
Please see above info tabs.
Contact us at:
231.995.8621
Mon-Fri/ 9:00 am – 5:00pm
_____________________

THANK YOU!

When & Where Do I Get My Stuff?

AFTER the order deadline has closed on AUG 15th,
(regardless of your order date)
all orders shall be batch processed with an approx. two week lead time.

YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!

While we will be happy to answer any questions, please check SPAM folders for missed emails. And, when possible, to have an order number handy when calling in!

Threads Office: 231.995.8621

CHOICE OF SHIPPING WILL INCLUDE

– Shipping to your home through the USPS.
– FREE local pick-up at Threads in Traverse City, MI

LOCAL PICK-UP OPTION INFORMATION

THREADS
2488 Cass Rd.
Traverse City, MI 49684

WE ARE OPEN
MON- FRI
9:00 am – 5:00 pm

DIRECTIONS

Head south from South Airport Rd, for approx. 2 miles.
We are a grey building marked as “THREADS” on a large sign (East side of road).
Follow driveway and signs past our front offices to our LOCAL PICK-UP area.
Where someone will be happy to help locate your order!
[Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]

If you have any questions, contact Michelle at 231.995.8621

HOW THE FINAL CHECK OUT PROCESS WORKS:

Review and confirm all items/qty’s in your cart.
Fill ALL REQUIRED fields in billing information, even if choosing FREE local pickup. Our system requires this information to process orders. Check or UNcheck “ship to a different address” where needed.
Next, select your pick-up or shipping method.
Input payment information.
Please check box agreeing to “Terms and Conditions” upon review.
Click “PLACE ORDER” YOU’RE ALL SET!!

AN EMAIL NOTIFICATION WILL BE SENT ONCE YOUR ORDER IS COMPLETE!

ALREADY PLACED AN ORDER?
Please see info tabs above for related information.

Questions or concerns, please contact us at: 231.995.8621
Mon-Fri/ 9:00 am – 5:00pm
_____________________

THANK YOU!

Please visit our FAQ by clicking this link. You can also contact our team at 231.995.8621

It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split! On occasion though, the responsibility of a mistake falls upon a customer.

Please see the return policy below:

Our Responsibility	Your Responsibility
Faulty Product: If the product has a hole, stains, or manufacturing defect.	Ordered Wrong Size You ordered wrong size or it did not fit to your satisfaction.
Placement Issue If a print is clearly crooked or off-center (>1″).	Artwork Issue Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.
Incorrect Image We printed the wrong image.	Incorrect Address Provided You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Wrong Item Sent We sent you the wrong garment, color, or size.	Incorrect Image You selected the wrong image to be printed.

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