Welcome!
All you need to do now is click on a product below and select your size and a color.
Once you’ve finished selecting, simply click “add to cart” and you’ll be ready to purchase.
SUBMIT YOUR ORDER BY
MONDAY, APRIL 29th @ 3:00 PM
[We are unable to take further orders after this date. See our #FAQ]
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BE SURE TO REVIEW SHIPPING/PICKUP OPTIONS BEFORE ENTERING PAYMENT.
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!
QUESTIONS REGARDING RETURN POLICY?
Explore #info tabs above, or contact us at
(231) 995-8621
Mon-Fri/ 9:00 am – 5:00pm
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THANK YOU!
When & Where Do I Get My Stuff?
YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE.
(Approx. 2 weeks after order deadline)
While we will be happy to answer any questions, be sure to check your email for a notification stating your item has been finished. Please have your order number handy when possible!
Questions? Contact Threads Office: 231.995.8621
PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO PROCESS ORDERS/SELECT SHIPPING
– FREE Local pick-up at Threads in Traverse City, MI. [MON – FRI 9:00 am to 5:00 pm]
– Shipping to your home through the USPS.
LOCAL PICK-UP OPTION INFORMATION
THREADS
2488 Cass Rd.
Traverse City, MI 49684
OUR HOURS
MON- FRI
9am – 5pm
- Go South from South Airport Road.
- We are a grey building marked as “THREADS” on a large sign
(East side of road). - Follow driveway and signs past our front offices to our
LOCAL PICK-UP area. - Where someone will be happy to help locate your order!
[Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]
It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split! On occasion though, the responsibility of a mistake falls upon a customer.
Please see the return policy below:
Our Responsibility | Your Responsibility |
---|---|
Faulty Product: If the product has a hole, stains, or manufacturing defect. |
Ordered Wrong Size You ordered wrong size or it did not fit to your satisfaction. |
Placement Issue If a print is clearly crooked or off-center (>1″). |
Artwork Issue Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels. |
Incorrect Image We printed the wrong image. |
Incorrect Address Provided You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment. |
Wrong Item Sent We sent you the wrong garment, color, or size. |
Incorrect Image You selected the wrong image to be printed. |
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