Grand Rapids

SURGICAL SUITES

APPAREL

Welcome!

All you need to do now is click on a product below and select the size and color you want.
Once you’ve finished selecting, simply click “add to cart” and you’ll be ready to purchase.

There will be the option to include your order in FREE bulk shipping to GRSS for pickup at facility–IF PLACED BEFORE JAN 29th 2023 [WITH COUPON]

After 1/29/2023, orders will be processed the at the end of each week. Processing may take up to 10-12 business days.

We ask that you carefully consider shipping options at checkout.

An email will be sent to notify you when your order is ready!

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Questions or concerns, please contact us at:
(231) 995-8621

Mon-Fri/ 9am-5pm

THANK YOU!

When & Where Do I Get My Stuff?

AFTER JAN 29th, orders will be processed the at the end of each week, from which will be a 10-12 business day lead time to order your item(s) from our vendors, then decorate and ship or ready for pick-up.

Feel free to contact us on the status of your order 9am-5pm, Mon-Fri.

An email will be sent to notify you when your order is ready!

PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO SELECT SHIPPING OPTION:

– The option to include your order in FREE bulk shipping to GRSS for pickup at facility–IF PLACED BEFORE JAN 29th 2023 [WITH USE OF COUPON].

– Available local for pick-up at Threads in Traverse City, MI (No extra cost).
– Shipping to your home through the USPS.

LOCAL PICK-UP OPTION INFORMATION

THREADS
2488 Cass Rd.
Traverse City, MI 49684

OUR HOURS
MON- FRI
9am – 5pm

Go South from South Airport Road.
We are a grey building marked as “THREADS” on a large sign
(East side of road).
Follow driveway and signs past our front offices to our
LOCAL PICK-UP area.
Where someone will be happy to help locate your order!
[Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]

If you have any questions, contact Michelle at 231.995.8621

It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split! On occasion though, the responsibility of a mistake falls upon a customer.

Please see the return policy below:

Our Responsibility	Your Responsibility
Faulty Product: If the product has a hole, stains, or manufacturing defect.	Ordered Wrong Size You ordered wrong size or it did not fit to your satisfaction.
Placement Issue If a print is clearly crooked or off-center (>1″).	Artwork Issue Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.
Incorrect Image We printed the wrong image.	Incorrect Address Provided You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Wrong Item Sent We sent you the wrong garment, color, or size.	Incorrect Image You selected the wrong image to be printed.

Please visit our FAQ by clicking this link. You can also contact our team at 231.995.8621

HAVE A COUPON CODE?

Select item to place in your Shopping Cart
Click on “View Cart.”
Type the code into grey box labeled “COUPON CODE” and click “APPLY COUPON” button.
Proceed to Checkout.
Our system will still require Billing & Shipping information fields to be filled for the system to process the order. Regardless of cart total.
If the cart balance has reached $0.00, no card payment information will be necessary.