2020

OFFICIAL GEAR

WANT YOUR SHIRT FOR THE BIG NIGHT?!

SUBMIT YOUR ORDER BY
THURSDAY, OCT. 12th @ 11:59 pm
[We are unable to process any pre-orders after OCT. 12th].

PLEASE NOTE: ADULT SIZED T-SHIRTS WILL ONLY BE AVAILABLE FOR PURCHASE AT
TC WEST AND TC CENTRAL HIGH SCHOOLS!

YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER IS COMPLETE!
QUESTIONS REGARDING RETURN POLICY?
Please see above info tabs.
or contact us at
231.995.8621
Mon-Fri/ 9:00 am – 5:00pm

_____________________

THANK YOU!

 

When & Where Do I Get My Stuff?

ALL orders will be batched processed, printed and completed before the game on OCT 20th
 We do not warehouse additional items, nor will have additional items for available for purchase. Please review the provided size charts carefully, as we are unable to offer sizing swaps with these orders.

While we will be happy to answer any questions,
an email notification WILL be sent out once your item(s) are ready for shipment, or pickup.

Threads Office: 231.995.8621
MON- FRI
9am – 5pm

PLEASE FILL ALL REQUIRED FIELDS AT CHECKOUT TO SELECT SHIPPING OPTION:


– Available local for pick-up at Threads in Traverse City, MI (No extra cost).
– Shipping to your home through the USPS.

LOCAL PICK-UP OPTION INFORMATION

THREADS
2488 Cass Rd.
Traverse City, MI 49684

OUR HOURS
MON- FRI
9am – 5pm

 

  • Go South from South Airport Road.
  • We are a grey building marked as “THREADS” on a large sign
    (East side of road).
  • Follow driveway and signs past our front offices to our
    LOCAL PICK-UP area.
  • Where someone will be happy to help locate your order!
    [Please provide the last name the order was placed under, and the web-store you ordered from (i.e. school, sport, fundraiser, employer, sport team, etc.).]


Please visit our FAQ by clicking this link. You can also contact our team at 231.995.8621

It’s possible that somewhere along the way we made a mistake with your order, but don’t fret! If it’s our responsibility, we’ll take care of things lickity-split!  On occasion though, the responsibility of a mistake falls upon a customer. Please see the return policy below:

Our Responsibility Your Responsibility
Faulty Product: If the product has a hole, stains, or manufacturing defect. Ordered Wrong Size You ordered wrong size or it did not fit to your satisfaction.
Placement Issue If a print is clearly crooked or off-center (>1″). Artwork Issue Low quality print as a result of not following image requirements. (i.e. incorrect print size, resolution (DPI), color profile, or invisible pixels.
Incorrect Image We printed the wrong image. Incorrect Address Provided You or your customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Wrong Item Sent We sent you the wrong garment, color, or size. Incorrect Image You selected the wrong image to be printed.

THE FINAL CHECKOUT PROCESS:

 

  • Review and confirm all items/qty’s in your cart.
  • Fill ALL REQUIRED fields in billing information, even if choosing FREE local pickup. Our system requires this information to process orders. Check or UNcheck “ship to a different address” where needed.
  • Next, select your pick-up or shipping method.
  • Input payment information.
  • Please check box agreeing to “Terms and Conditions” upon review.
  • Click “PLACE ORDER” YOU’RE ALL SET!!

AN EMAIL NOTIFICATION WILL BE SENT ONCE YOUR ORDER IS COMPLETE!

 

ALREADY PLACED AN ORDER?
Please see SHIP OR PICKUP? tab above for related information.

Questions or concerns, please contact us at: 231.995.8621
Mon-Fri/ 9:00 am – 5:00pm
_____________________

THANK YOU!

TC CENTRAL TROJANS
In NAVY 

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TC WEST TITANS
IN RED

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